Privacy Policy

Cancellation Policy

The online order can not be modified.
Customers can cancel their food order within 60 seconds of placing it.
Cancellation requests can be made for orders placed on same portal and is not applicable for orders placed from any other source.

If the order is cancelled within the allowed time and paid through digital payment method, a full refund will be processed to the original payment method within 5 to 7 working days.
If the restaurant is unable to fulfill the order due to unforeseen circumstances, a full refund will be issued.
Refunds will not be provided for customer errors (e.g., incorrect address, delay in pickup etc.).

Delivery charges shall be applicable to all orders.
The delivery charge will be applicable on per invoice / bill in case of multiple orders.
Delivery is subject to availability based on demand and weather conditions.
Delivery charges are inclusive of taxes.
Delivery charges may vary as per the order value.
Herriot Global Lifestyle Pvt. (HGLPL) reserves the right to modify the Delivery Charges without prior notice.
The decision of Herriot Global Lifestyle Pvt. Ltd. (HGLPL) in case of any dispute or interpretation of any term, shall be final.
All disputes are subject to Delhi jurisdiction only.

In case of any queries / grievance, the customer(s) may write to HGLPL at vkseth.pkhs@gmail.com